As per the guidelines of Choice Based Credit System (CBCS) for all Central Universities, including the University of Delhi, and written specifically for the Ability Enhancement Compulsory Course (AECC) in English, the book introduces students to the theory, fundamentals and tools of communication to help them develop vital communication skills that would be integral to personal, social and professional interactions.
With minimal textual emphasis and optimal use of practice exercises, an effort has been made to make learning a pleasure for the students. While some sections have been included from theoretical point of view, several passages have been introduced to expose the reader to more interesting materials.
• Easy language
• Equal emphasis on theory and practice
• Interactive worksheets incorporated to improve communication skills
• Equips students to tackle the problem areas in reading and comprehension
• Introduction to Communication? • Channels of Communication • Directions: Downward, Upward, Lateral and Diagonal • Media of Communication - Verbal or Oral Communication • Non-verbal Communication • Written Communication • Personal, Social and Business Communication • Effective Communication: Barriers, Solutions, Techniques and Alternatives • Intra Personal, Inter Personal and Group Communication • Monologues and Dialogues • Group Discussion • Effective Communication & Miscommunication • Interview • Public Speech • Close reading and Comprehension • Summary and Paraphrasing • Analysis, Interpretation and Translation • Documenting • Report Writing • Making Notes • Letter Writing