1. From Personnel Management to Human Resources Management, 2. Evolution of Stages of Human Resources Management, 3. Job Design and Motivation, 4. Empowerment, 5. Job Market and Job Discrimination, 6. Recruitment and Selection, 7. Placement, Induction, Promotion, Succession and Career Development, 8. Performance Appraisals, 9. Motivation: Why People Work Well, 10. Communication, 11. Leadership, 12. Organisational Culture and Employee Behaviour, 13. Training and Development, 14. Compensation Administration, 15. Conflict Management, 16. Collective Bargaining, 17. Discipline, Domestic Enquiry and Grievance Procedure, 18. Quality of Working Life, 19. Human Resources Information Systems, 20. Human Resources Accounting • Appendix-I: Industrial and Physical Safety • Appendix-II: Social Security