Implementing ISO 9001 : 2000

• Covers the ';8' quality management principles that form the fundamentals of the standard
• Explains the standard clause by clause with regard to requirements
• Presents method of preparing ISO documents and verifying suitability
• Elucidates list of procedures required
• Provides samples QMS model, adequate to pass any audit
• Sets out the process approach - the basis of the standard with suitable charts

Part-I: Fundamentals: 1. Introduction, Part-II: "Eight" Quality Management Principles: 2. Customer Focus, 3. Leadership, 4. Involvement of People, 5. Process Approach, 6. System Approach to Management, 7. Continual Improvement, 8. Factual Approach to Decision-Making, 9. Mutually Beneficial Supplier Relationships, Part-III: Understanding the Standard: 10. Understanding PDCA Improvement Cycle, 11. The Twist-Ring Tool, 12. Differences between ISO 9001:1994 and ISO 9001: 2000, 13. Understanding ISO 9001:2000 Requirements, Part-IV: Using the Standard: 14. The QMS Documentation Requirements, 15. Writing the QMS Documentation, 16. Documentation List for ISO 9001: 2000, 17. Applying ISO 9001:2000 to ';Your Organization', 18. Auditing the Quality Management System, Part-V: Sample Documents: 19. QMS Manual of XYZ Corporation (As Per ISO 9001: 2000), 20. "Six" Mandatory Procedures of XYZ Corporation (As Per ISO 9001: 2000), 21. Optional Procedures of XYZ Corporation for a Few New Requirements (As per ISO 9001: 2000), 22. Specimen Instructions, Specifications and Lists of XYZ Corporation (As Per ISO 9001: 2000), 23. Analysis, Diagrams, Flowcharts and Tables for Process Approach • Appendices