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Home > Higher Education > Commerce And Management > BUSINESS COMMUNICATION
BUSINESS COMMUNICATION, 1/e

BUSINESS COMMUNICATION, 1/e

K K Ramachandran

ISBN : 9789325981034
Pages : 248
Binding : Paperback
Language : English
Imprint : Vikas Publishing
Trim size : 6.75" x 9.5" inches
Weight : 0.50kg
© year : 2014
List Price : Book Details 270.00
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• What is Communication? • The Need for Business Correspondence and its Importance • The Characteristics of a Business Letter • The Organisation, Structure and Layout of a Letter • Enquries and Replies, Offers and Quotations Introduction • Orders and Despatch • Credit and Status Enquiries • Complaints, Claims and Adjustments • Collection Letters • Sales Letters • Circulars (Circular Letters), Notices and Memos • Banking Correspondence • Life Insurance (Assurance) Correspondence • General Insurance (Fire Insurance) • General Insurance (Marine Insurance) • Agency Correspondence • Correspondence of a Company Secretary • Report Writing • Miscellaneous Correspondence and Communication • Personality, Public Speaking, Use of Audio-Visual Aids and Telephone Etiquette • MIS (Management Information System)

 
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BUSINESS COMMUNICATION, 1/e  by  K K Ramachandran

BUSINESS COMMUNICATION

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