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Home > Higher Education > Commerce And Management > Customer Relationship Management: A Step-By-Step Approach
Customer Relationship Management: A Step-By-Step Approach, 1/e

Customer Relationship Management: A Step-By-Step Approach, 1/e

A Sagadevan & H Peeru Mohammed

ISBN : 9788125912057
Pages : 240
Binding : Paperback
Language : English
Imprint : Vikas Publishing
Trim size : 6.25" x 9.5" inches
Weight : 0.31kg
List Price : Book Details 395.00
Offer Price : Book Details 316.00

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Book Details  
 

  • Practice-oriented approach
  • Guidelines for total customer care programmes
  • Topics on eCRM and basic requirements of CRM
  • Details CRM architecture process
  • Tips for effective implementation and success of CRM
  • Provides basic and complete input for all business organizations
  • Up-to-date, incorporating latest developments in the field
  • Frequently asked IT based questions

 
Book Details   Book Details
 

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Customer Relationship Management: A Step-By-Step Approach, 1/e  by A Sagadevan

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